Privacy Policy

When you visit our website,  https://www.topcasinorewards.com ("Top Casino" or the "Site"), and utilize our services, you entrust us with your personal information. We highly value your privacy. This Privacy Policy provides you with information about the data we collect, how we use it, and the rights you possess concerning it. We encourage you to carefully review this privacy policy. If you disagree with any aspects of this policy, kindly refrain from using our website and products & services.

WHAT PERSONAL DATA DO WE COLLECT?

Personal information you disclose to us:

Overview: Your name, username, address, contact details, passwords, security data, payment information, and (if applicable) any social media login data.

We collect any personal data you voluntarily provide us, including name, address, contact information, passwords and security details, payment information, and social network login information.

Upon registering at the Site, showing interest in learning more about us or our products and services, collecting points, entering raffles, competitions, contests, or giveaways, or engaging with us through any other means, we collect the personal information you willingly provide. The specific data we gather depends on the nature of your interactions with us and the Site, your choices, and the products and services you utilize. The personal information we may collect includes, but is not limited to, the following:

Name and Contact Data: This includes your first and last name, email address, postal address, phone number, and other contact information.

Credentials: We gather passwords, password hints, and other security information used for account authentication and access.

Payment Data: If you make purchases, we collect the necessary information to process your payment, such as your payment instrument number (e.g., credit card number) and the associated security code. All payment data is handled by our payment processor, and you should refer to their privacy policies and contact them directly for any payment-related queries.

Social Media Login Data: You may have the option to register using your social media account details, like google account, or other platforms. If you choose this method, we will collect the information described in the section "How do we Handle your Social Logins" below. It is essential that the personal information you provide is accurate, complete, and up-to-date, and you must inform us of any changes to such information.

Automatically Collected Information:

Overview: When you visit our website, specific details, such as your IP address and/or browser and device information, are automatically collected.

Upon accessing, using, or exploring the Site, we automatically gather certain data. This includes your IP address, browser and device characteristics, operating system, preferred language, referring URLs, device name, country, location, information about your Site usage, behavioural tracking (pixel) and other technical details. This data is essential for internal analytics, reporting, and maintaining the security and functionality of our site.

Similar to many other companies, we also employ cookies and similar technologies (such as pixel tracking) for data collection.

We may create aggregated, anonymized or de-identified data (i.e., data that is not reasonably capable of being associated with or linked to you) from personal information we collected from or about you. We use such data to analyse request and usage patterns, so that we may improve, optimize, or enhance our Services and improve our users' experience/ We reserve the right to use aggregated, anonymized, or de-identified data for any purpose and disclose it to third parties for any reason.

Data Collected from External Sources:

Overview: We may gather limited information from public databases, marketing partners, social media platforms, and other external sources.

We have the ability to obtain information about you from various sources, including public databases, joint marketing partners, social media platforms (e.g., Google and Facebook), and other third-party entities.

Examples of the information we receive from these external sources encompass social media profile details (such as your name, gender, birthday, email, current city, state, and country, user identification numbers of your contacts, profile picture URL, and any other publicly shared information); marketing leads, as well as search results and links, including paid listings (e.g., sponsored links).

How Your Information is Utilized:

Overview: We process your information for various purposes based on legitimate business interests, fulfilling our contractual obligations to you, complying with legal requirements, and/or obtaining your consent.

The personal information we gather through our Site is used for a range of business objectives, as described below. We process your personal information for these purposes based on our legitimate business interests ("Business Purposes"), to fulfill our contractual obligations with you ("Contractual"), with your explicit consent ("Consent"), and/or to comply with legal obligations ("Legal Reasons"). The specific processing grounds we rely on are indicated alongside each purpose listed below. We make use of the information we collect or receive for these purposes.

Facilitate account creation and logon process with your Consent: If you choose to link your account with us to a third-party account (like your google account), we use the information you allowed us to collect from those third parties to facilitate the account creation and logon process. See the section "How do we Handle your Social Logins" for more details.

Send marketing and promotional communications for Business Purposes and/or with your Consent:

We and/or our third-party marketing partners may use the personal information you provide to us for marketing purposes, based on your marketing preferences. You can opt-out of our marketing emails anytime (see "Your Privacy Rights" below).

Send administrative information to you for Business Purposes, Legal Reasons, and/or possibly Contractual: We may use your personal information to send you product, service, and new feature information, and updates about our terms, conditions, and policies.

Fulfil and manage your orders/winnings for Contractual reasons: We use your information to process and manage your orders, payments, returns, and exchanges made through the Site.

Post testimonials with your Consent: Testimonials containing personal information may be posted on our Site or socials. Prior to posting, we will obtain your written consent to use your name and testimonial. If you want to update or delete your testimonial, please contact us at  support@topcasinorewards.com and provide your name, testimonial location, and contact information.

Deliver targeted advertising to you for Business Purposes and/or with your Consent: Your information may be used to create and display content and advertising tailored to your interests and location, and to assess its effectiveness.

Administer promotions and competitions for Business Purposes and/or with your Consent: We may use your information to manage promotions and competitions when you choose to participate.

Request Feedback for Business Purposes and/or with your Consent: Your information may be used to request feedback and contact you about your use of our Site.

Protect our Site for Business Purposes and/or Legal Reasons: We use your information to maintain the safety and security of our Site, including fraud monitoring and prevention.

Enable user-to-user communications with your Consent: We may use your information to enable user-to-user communications with each user's consent.

Enforce our terms, conditions, and policies for Business Purposes, Legal Reasons, and/or possibly Contractual.

Respond to legal requests and prevent harm for Legal Reasons: If we receive a subpoena or other legal request, we may need to use your information, including in responding to the legal request.

Other Business Purposes: We may use your information for additional Business Purposes, such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and improving our Site, products, services, marketing, and overall user experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Overview: We only share your information in specific situations, such as to comply with laws, protect your rights, fulfil our business obligations to you, or with your consent.

Data Sharing. We share and disclose your information under the following circumstances:

Compliance with Laws: We may disclose your information when legally required to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, including responding to court orders or subpoenas, or meeting national security or law enforcement requirements.

Vital Interests and Legal Rights: Your information may be disclosed when necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, potential threats to anyone's safety, illegal activities, or as evidence in litigation we are involved in.

Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Site to collect data about your interactions with the Site over time. This information may be used to analyse and track data, determine the popularity of certain content, and better understand online activity. We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes, except as described in this Policy.

Business Transfers: Your information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers: We may use third-party advertising companies to show you ads when you visit the Site, and these companies may use information about your visits to our Website(s) and other websites to provide advertisements about goods and services of interest to you. Refer to our Cookie Policy for more information.

Affiliates: Your information may be shared with our affiliates, and we will require them to adhere to this privacy policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies under common control with us.

Business Partners: We may share your information with business partners to offer you specific products, services, or promotions.

With Your Consent: For any other purpose not mentioned above, we may disclose your personal information with your consent.

Other Users: When you share personal information (e.g., posting comments or contributions) or interact with public areas of the Site, such information may be viewed by all users and could be publicly distributed outside the Site indefinitely.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Overview: If you decide to register or log in to our websites using your social media account, we may access specific information about you.

Information from Third Parties.Our Site may allow you to register and log in using your third-party social media account details, such as Google accounts. By opting for this method, we will receive certain profile information about you from the social media provider. The received profile information may vary based on the particular social media platform but often includes your name, email address and any other information you choose to make public.

We will use the received information solely for the purposes described in this privacy policy or as otherwise communicated to you on the Site. Please be aware that we do not control and are not responsible for other ways your personal information is used by your third-party social media provider. We recommend reviewing their privacy policy to understand how they collect, use, and share your personal information and how you can manage your privacy preferences on their platforms and applications.

YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Overview: Your information may be transferred, stored, and processed in countries different from your own, but we will take reasonable steps to ensure its protection.

European Clients. If you reside in the European Economic Area (EEA), note that these countries may have differing data protection and legal regulations compared to your country. Nevertheless, we will make all reasonable efforts to safeguard your personal information as per this privacy policy and applicable law.

Whenever personal information is shared with third parties outside the EEA or accessed from outside the EEA, we will ensure that approved safeguards are in place, such as the approved standard EU model contract clauses or the Trans-Atlantic Data Privacy Framework.

OUR STANCE ON THIRD-PARTY WEBSITES

Overview: We do not take responsibility for the safety of information you share with unrelated third-party providers featured in advertisements on our websites.

Third Party Interaction.The Site may display ads from third parties not associated with us, which may lead to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to such third parties. Any data collected by these parties is not covered by this privacy policy. We are not accountable for the content, privacy, security practices, and policies of any unrelated third parties, including websites, services, or applications linked to or from our Site. To address your queries, you should review the policies of these third parties and directly contact them.

HOW LONG DO WE KEEP YOUR INFORMATION?

Overview: Your information is retained for the duration necessary to fulfil the purposes stated in this privacy policy, except when mandated otherwise by law.

Retention Period.We will retain your personal information only for as long as it is required to accomplish the purposes outlined in this privacy policy, unless extended retention is necessary or permitted by law (e.g., for tax, accounting, or legal requirements).

Getting Rid of Your Personal Information.When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not feasible (e.g., due to backup archives), we will securely store your personal information and isolate it from further processing until deletion becomes possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

Overview: We endeavour to protect your personal information using a combination of organizational and technical security measures.

Security Measures.We have implemented appropriate technical and organizational security measures to safeguard the personal information we process. However, please remember that we cannot guarantee 100% security of the internet itself. While we will make every effort to protect your personal information, the transmission of data to and from our Site is done at your own risk. For added security, it is advisable to access our services within a secure environment. Additionally, you should ensure your password is always kept secret. You will be responsible for maintaining the secrecy of your password and account information.

Additional Rights Reserved. To further protect your privacy and security, we reserve the right to take reasonable steps (such as requesting your password) to verify your identity before granting you profile access or making corrections.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly request data from or market to children under 18 years of age. By using the Site, you confirm that you are at least 18 years old. Should we discover that personal information has been collected from users below 18 years old, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data collected from children under 18, please contact us at  support@topcasinorewards.com.

WHAT ARE YOUR PRIVACY RIGHTS?

Overview: In certain regions like the EEA, you have enhanced access and control over your personal information. You can review, modify, or terminate your account at any time.

Rights Under Applicable Data Protection Laws.In specific regions, such as the EEA, you possess certain rights under applicable data protection laws. These rights may include the ability to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, and (iv) if applicable, request data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. For such requests, please contact us at  support@topcasinorewards.com. We will consider and act upon any request in accordance with applicable data protection laws. Should we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of processing before the withdrawal.

Complaint Procedure.If you are an EEA resident and believe that we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection supervisory authority. Contact details can be found here:  https://commission.europa.eu/law/law-topic/data-protection_en

ACCOUNT INFORMATION

Overview: You may review or modify your account information or terminate your account at any time by: Updating your account through account settings. Contacting us using the provided contact information below.

Information Retained After Termination. Upon requesting the termination of your account, we will deactivate or delete your account and information from our active databases. However, some data may be retained in our files to prevent fraud, address issues, assist investigations, enforce our Terms of Service, and comply with legal requirements.

Cookies. Most Web browsers accept cookies by default. If you prefer, you can usually configure your browser to remove or reject cookies, but this may impact certain features or services on our Site. For interest-based advertising opt-out by advertisers on our Site, visit  http://www.aboutads.info/choices/.

Unsubscribing from Marketing.You can unsubscribe from our marketing emails anytime by clicking the unsubscribe link in the emails or contacting us using the provided details. This will remove you from the marketing email list, though we will still send service-related emails necessary for account administration and usage. You can also opt-out by:

Indicating your preferences during account registration.Updating your preferences in account settings. Contacting us using the provided contact information.

Do Not Track. Various browsers, including Internet Explorer, Firefox and Safari, currently offer a "Do Not Track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to websites visited by the user about the user's browser DNT preference setting. Please note that, at this time, we do not honor "DNT" signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services as there is no standard for how online services should respond to such signals. As standards evolve, we may develop policies for responding to DNT signals that would be described in future versions of this notice. For more information on DNT options, please visit  https://allaboutdnt.com/.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Overview: Yes, California residents have specific rights regarding access to personal information.

Rights of California Residents. As a California resident, you have the right under California Civil Code Section 1798.83, also known as the “Shine The Light” law, to request and receive from us, once a year and free of charge, information about categories of personal information (if any) disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with which we shared personal information in the preceding calendar year. To make such a request, submit it in writing to us using the contact information provided below.

DO WE MAKE UPDATES TO THIS POLICY?

Overview: Yes, we will update this policy as needed to comply with relevant laws. If we believe that the update significantly impacts you, we will inform you.

Policy Updates. We may also periodically update this privacy policy for other reasons, such as to reflect updated practices. The revised version will be indicated by a modified "Revised" date and will be effective as soon as accessible. In case of material changes, we may notify you through prominent posting or direct notification. We encourage you to frequently review this privacy policy to stay informed about how we safeguard your information.

HOW TO REACH US REGARDING THIS POLICY?

Privacy Policy Questions. If you have any inquiries or remarks regarding this policy, you can reach us via email at  support@topcasinorewards.com

Data Controller.For EEA residents Top Casino Limited (13027941) is the "data controller" for your personal information.

Additional Feedback. For any additional inquiries or comments about us or our policies, feel free to contact us via email at  support@topcasinorewards.com or by mail at the aforementioned address.